Exchange Policy
EXCHANGE WINDOW
Eligible products may be exchanged within 7 days from the date of delivery. The exchange request must be raised within this period.
ELIGIBILITY
- Product must be unused and unworn.
- Original tags, labels, packaging and accessories must be intact.
- Product must pass the quality/condition check.
- Requested replacement must be available in stock.
WHAT CAN BE EXCHANGED?
Size/fit exchanges are permitted for eligible products. Other exchange options, if offered for a particular product or order, will be subject to the terms shown at the time.
PRICE DIFFERENCE
For an exchange of the same product in a different size, no price adjustment is made.
If you want a different product, you may need to return the original eligible product and place a new order. Any applicable price difference will apply to the new order.
PROCESS
- Raise the exchange request within 7 days of delivery.
- Keep the product unused with all tags and packaging intact.
- Follow the pickup or self-shipping instructions provided, based on serviceability.
- Replacement is processed after inspection and is subject to stock availability.
CLEARANCE / PROMOTIONAL PRODUCTS
Clearance Sale products are eligible for size exchange or product exchange, subject to the Clearance Sale Terms & Conditions.
Other promotional products or orders may have product-specific restrictions.